Terms & Conditions
for the purchase of devices and accessories by ITOP LTD.


1.1. Where ITOP LTD agrees to purchase your equipment you will be paid the amount quoted to you via email after you have requested a quote, as long as your device or any other electronic gadget (and any of its accessories or related material) was accurately described.

1.2. All amounts will be paid in GBP (£) sterling by bank transfer, details to be asked on completion of diagnosis. This may take up to seven business days from the date on which your device (or any other electronic gadget) is inspected at our site. Cash payments made in-store can not be guaranteed to be available. No quote we make is binding upon us until we receive your device and inspect it. We aim to complete our checks within 5 working days of receipt of any item. Payments made via PayPal will likely incur a fee on the recipient’s PayPal account, please consult PayPal for the exact amount.

1.3. By agreeing to these terms and conditions and by sending your device to us you certify that you are the legal owner of the device and any ancillary kit that you send.

1.4. If the description of the unit is not accurate, or it arrives with any faults that you have not informed us about, we will issue a re-quote. Any traces of liquid damage, cracked glass, or broken screen,  even on a functional computer can result in the device being categorised as faulty.  Desktop computers are expected to include original UK standard parts keyboard and mouse,  a re-quote will also be given if these items are not included. This re-quote will result in a reduced price for your device dependant on the severity of the faults and inaccuracies of the device’s specifications. If you do not accept the re-quote, you will be responsible for the collection of the unit.

1.5. If the description of the unit is accurate but is found to have internal faults we will issue a re-quote. This re-quote will result in a reduced price for your unit that is dependant on the severity of the faults. If you do not accept this quote the unit will be returned to you free of charge.


2.1. Quotes presented on the website are for UK specification models unless otherwise stated and laptops and computers are expected to have a UK English QWERTY keyboard and a UK power adaptor. All such initial quotes are pending our evaluation of your device and no binding offer is made until we have had a chance to inspect the device or other equipment that you send to us. We reserve the right to refuse to offer to purchase any item that you send us.

2.2. We determine the value of your device based on many factors such as its age, make and model, wear and tear and any repair costs.

2.3. Saved quotes remain valid for 14 Days at which time an order must be placed. After the 14 days a new quote needs to be submitted,

2.4. If we decide not to purchase the device or to sell it as your Agent you will be given the option of allowing us to recycle the device but you will not receive any payment for it. You must appropriately package the goods you send us in order to protect them from harm during the shipping process. You are solely responsible for any harm that results from poor packaging.

2.5. You are solely responsible for the risk of loss or damage of/to your property while it is being shipped to us and while it is shipped from us to you, should we return the item to you.

2.6. Data Removal: We will remove any data upon your hard drive or other media storage device of your computer or tablet and may reformat the drive in order to do so.

2.7. Should you be given a quote via email and after inspection of your device, we agree to pay you that amount, you are legally and contractually bound to sell us the device or other device for the price quoted once you have shipped the device to us.

2.8. Should we, upon inspection of your device, decide to offer you a lower price than originally quoted, you will have 30 days to either accept or reject that new price. If you reject the price we will return your device to you. If we do not get a response within 30 days it will be taken as implied acceptance of the new valuation, transfer of ownership will be initiated and payment will then be made to the account details if provided.


2.9. You must own the right, title and all legal interest in the device or other items you send us. Your sale and or shipment of any such item must not violate any law or regulation. You may not unlawfully infringe any intellectual property, trademark, copyright, patent, software, licence or other legal right or restriction via your shipping or selling of the shipped item. The item you ship must be free of all legal restrictions that would affect the value of the item, restrict your legal right to transfer ownership of the item (including the item itself, software present on the item, or hardware on or inside the item). The item you send (including all related materials, software and add on hardware) may not be counterfeited, stolen or contain harmful or offensive content of any nature. You agree to hold us harmless and indemnify us from any and all loss of any nature, including fees, costs, judgments, liens and reasonable fees arising from any threatened or actual legal action should you violate this term and condition of this Agreement.


2.10. Legal title of your device passes to us when we agree to pay you the originally quoted amount or you agree to accept a lower offer that we make to you. Title for all devices accepted for recycling passes to us when you agree to allow the device to be recycled. All decisions about whether or not we purchase your device and for what amount are final. Any offer to purchase your device that we make is a non-transferable offer and also expires if not accepted by you in a timely manner. At any time we may decide, without prior notice, to discontinue purchasing any particular or all items.

2.11. Errors: should we make a material error in any representation of facts, information or offers to you, your sole recourse is to request the return of the item that you have sent to us. Your ability to request the return of the item elapses upon your receipt of the payment we issue for your item. In the event that you elect to cancel the transaction prior to receiving our payment, we will return the item to you upon your request at your cost.

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