One of our staff will look through your submission and email you back a quote for your computer or instructions to proceed with the transaction.
The email confirmation will provide instructions on how to proceed in selling your computer. This will involve providing collection details or a post office drop-off.
The computer or laptop has to be in a box with padding to ensure safe delivery. Please follow our packaging guide here.
Collections are carried out on your selected date between 8 am and 6 pm.
We use a next-day delivery service for the majority of collections so if there are no issues with the courier we receive your parcel within 1 to 2 working weekdays. Tracking information is included on the label, and you will be sent a confirmation by Bits & PCs that the computer has arrived with a reference number.
You will routinely receive a report within 5-10 working days of Bits & PCs receiving the computer.
Payments are made within 1 working day of receiving payment details, and are mostly instant using bank faster payment service. We also offer a PayPal payment service, but PayPal will charge you a fee for receiving money.
For more details please visit our FAQs page.