What is next

Thank you for using our Free Instant Quote Service.

What Happens Now?

You will receive an email confirmation with details of your quote. This quote will be valid for 14 days.

What do I need to do to sell you the computer.

The email confirmation will provide instructions on how to proceed in selling your computer. This will involve providing collection details, a post office drop off, or an option to bring the computer to us.

How do I prepare the computer for collection?

The computer or laptop has to be in a box with padding to ensure a safe delivery. Please follow our packaging guide here.

When will the courier collect?

Collections are carried out on your selected date between 9am and 5pm.

When will the parcel be delivered

We use a next day delivery service so if there are no issues with courier we receive your parcel the next working weekday. Tracking information is included on the label, and you will be sent a confirmation by Bits & PCs that the computer has arrived with a reference number and you can track the progress of the assessment here.

How long does it take to process?

You will routinely receive a report within 1 working day of Bits & PCs receiving the computer.

How is payment made and how long does it take?

Payments are made within 1 working day of recieiving payment details, and are mostly instant using BACS service. We also offer a PayPal payment service, but PayPal will charge you a fee for receiving money.

For more details please visit our FAQs page.

Thank you again for arranging collection.

If you have any questions please free to the email you have received or call us on 0207 221 1355.

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