What is next

Thank you for completing the form and arranging a Post Office Drop Off.

What Happens Now?

You will receive an email confirmation with details of your quote and submission. This will be followed up by another email with your FREE prepaid shipping label. Simply print the label and attach to the parcel and take to any Post Office. Keep the receipt they provide for your records and for the tracking information.

How do I prepare the computer for collection?

The computer or laptop has to be in a box with padding to ensure a safe delivery. Please follow our packaging guide here.

When will the parcel be delivered

We use a next day delivery service so if there are no issues with courier we receive your parcel the next working weekday. Tracking information is included on the label, and you will be sent a confirmation by Bits & PCs that the computer has arrived with a reference number and you can track the progress of the assessment here.

How long does it take to process?

You will routinely receive a report within 5-10 working days of Bits & PCs receiving the computer or device.

How is payment made and how long does it take?

Payments are made within 5 to 10 working days of recieiving payment details, and are mostly instant using BACS service. We also offer a PayPal payment service, but PayPal will charge you a fee for receiving money.

For more details please visit our FAQs page.

Thank you again for arranging collection.

If you have any questions please free to the email you have received or call us on 0207 221 1355.

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